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The client's bank refused to process the payment because the wording of the contract did not meet the bank's requirements for an international trade transaction

We analysed the documents, revised the structure and wording of the contract and arranged for the payment to be made through a partner bank

The buyer was paying for an apartment in Thailand worth $200,000. The funds reached the seller, but because the buyer's first name and surname were missing from the purpose of payment, the seller was unable to identify the payment and match it to the contract.

We initiated the return of the funds and prepared a new payment order with the correct purpose of payment and the buyer's details.

The client was buying a car worth $120,000. To process the payment, the source of funds had to be confirmed, but the sale agreement for the client's previous car and the bank statements provided were not sufficient to pass the compliance check.

We reviewed the documents provided and identified which confirmation was missing. We recommended providing a salary certificate, which confirmed the client's official income and allowed the check to be completed.

A Belarusian company was purchasing production equipment in Europe under a contract worth €500,000. Delivery was made in several stages, so a delay to a single payment could have pushed back production, shipment and the subsequent delivery stages.

We first made a test payment for a small amount to check the payment route and any additional requests from the banks. Once the payment had gone through successfully, we drew up a schedule for the subsequent payments and aligned it with the delivery stages.

A Belarusian company supplied goods to a buyer in Turkey. By the time payment was due, the main route for repatriating export revenue had stopped working, creating a risk of delay to the receipt of funds and to the further performance of the contract.

We analysed the available options for making the payment, selected an alternative route and restructured the payment flow without changing the contract terms for the buyer.

A Belarusian company sent a payment for industrial equipment in Indonesia on its own. The funds were debited from its account but were held at the correspondent bank and never reached the supplier. The company waited almost a month for the refund, and production of the equipment did not begin.

Once the funds had been returned, we checked the payment route, agreed the payment instructions and prepared the correct purpose of payment. The repeat payment was made via a new route.